Technical support

Accessibility

Loto-Québec cares about the accessibility of its sites. They have therefore been designed, wherever possible, according to World Wide Web Consortium (W3C) standards. For further details, visit the W3C site.

Web Browsers

Our site was designed to support all recent Web browsers. Having trouble viewing the site? Refer to the Accessibility page.

This site provides multimedia content using Flash technology. The most recent version of the Flash player is required for the best user experience, especially with respect to video quality and download speed.

Download the latest version of the Adobe Flash Player for free

JavaScript

Some of the site's functions require that JavaScript be activated in your Web browser.

Cookies

Cookies provide practical functions that save time and are used primarily to store user preferences. For certain functions on this site, your browser must be set to accept cookies, which will be used to make browsing easier.

No personal information is gathered or stored. For more information on this topic, view our Privacy Policy.

Your browser's Internet options can be set to accept or block cookies. However, functions that use cookies are likely to be less effective if your browser has been set to block cookies.

Permanent cookies: These cookies store your customizations so that your preferences will be taken into account each time you visit a site, even if you turn off your computer. These cookies are not erased automatically. If you prefer not to use them, you must delete them manually. How you do that will vary from one browser to the next.

Session cookies: Session cookies are temporary, meaning that they expire once you leave a given site or close your browser. For example, if you chose English as your preferred language on a site, your computer will store this preference in memory and will show you the site's pages in English as long as you are still browsing the site. However, if you close your browser, the cookie will be erased, and the next time you visit the site, you will have to state your preference again.

Printing options

To print the results list correctly, make sure that your web browser's colour and background image printing option is enabled.