Contact us
ASK FOR HELP?
If you have questions or comments regarding ticket purchases, the prize-claim process or one of our retailers:
Customer Relations Centre
By phone:
Service in English and French
1-866-611-5686
Monday through Friday between 8:30 a.m. and 4:30 p.m. (except on statutory holidays)
By email:
service_clientele@loto-quebec.com
CLAIMING A PRIZE
Please visit the Claim a prize page.
NEED HELP?
Are you worried about your or a loved one’s gambling habits?
For more information, advice, or help, contact Gambling: Help and Referral at 1-800-461‑0140.
This phone helpline offers 24/7 confidential, free and bilingual service everywhere in Québec.
© Loto-Québec and Subsidiaries, 2026. All rights reserved.
Loto-Québec may, at any time and at its discretion, modify the odds of the betting offer. The odds applicable at the time of the transaction take precedence over any other odds previously associated with any of your predictions. In the event of a disparity between the Potential winnings calculated through this website and those generated by Loto-Québec's computer system, the latter shall prevail. In the event of a disparity between the results presented on this website and those of Loto-Québec's official winning list, the latter shall prevail.